Overview — Innvera Docs

First loginAccept your invite, sign in and choose a property.Create a reservationFrom guest and dates to a confirmed booking with a live quote.Connect a channelLink Booking.com, Airbnb, Expedia and more through the channel manager.Launch your booking engineTake commission-free direct bookings on your own domain.

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Getting StartedWhat Innvera is, how to sign in, and how to find your way around

Front DeskThe daily screens: dashboard, arrivals and departures, calendar, bookings, inventory and guests

ReservationsCreate, change and manage bookings

Groups & PartnersGroup blocks and rooming lists, company and travel-agent accounts, negotiated rates and who pays

Rooms & RatesRoom types, rooms, rate plans, policies, taxes, facilities and media

Billing & AccountingFolios, charges, payments, proformas, invoices, the journal and the daily close

HousekeepingRoom statuses, the supervisor board, attendant sheets, inspections, lost & found and housekeeping settings

Maintenance & StoresWork orders, out-of-order rooms, the stock catalogue, on-hand balances and housekeeping demand

AdministrationProperty settings, staff and roles, notifications, messaging, logs and the platform admin area

Channel ManagerDistribute rooms and rates to OTAs and receive their bookings

Booking EngineTake commission-free direct bookings on your own branded site

Every page is task-oriented and written from the product as it ships today: the labels, statuses and messages you read here are the ones you will see on screen. Where a feature is planned but not yet live, the page says so in a callout rather than describing it as if it worked.

If you are new to Innvera, start with Key concepts and Navigating the PMS; the rest of the guides assume that vocabulary.

Innvera Documentation

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How these guides are written