Administration
The Settings hub for a property — profile, stay rules, staff and roles, accounting, integrations and logs — plus notifications and the platform admin area.
Settings is the last entry in the sidebar, under the Admin group. It opens on Property Settings and keeps a navigation rail on the left with a search box and six sections: Property, Users & Permission, Accounting, Booking Engine, Channel Manager and Logs. Each section is a page (or a set of pill tabs) that changes how the property behaves; most are written for the owner or general manager rather than for daily front-desk use.
Beside the property-level settings, three other areas belong to administration. Notifications are the running feed behind the bell in the navbar, produced by the events themselves and addressed by permission. Your own Profile (top-right menu → View Profile) holds your personal details, password, identity documents and the per-device push switch. And a platform admin — an Innvera operator rather than hotel staff — sees a different sidebar entirely: General Information, Properties and Logs, used to verify owners, activate properties and publish them to channels.
Settings sections
| Section | What it configures | Documented in |
|---|---|---|
| Property | Name, type, timezone, currency, check-in/out times, booking number prefix, logo, address, contacts, the Stay Rules fee ladders and no-show policy, and the OTA policy record | Property Settings |
| Users & Permission | Inviting staff, assigning roles, the permission grid | Users & Permissions |
| Accounting | Chart of accounts, posting rules, payment methods, taxes & fees, revenue & currency, numbering & approvals, exports, devices | Accounting settings and Taxes and fees |
| Booking Engine | Your direct booking site | Booking Engine |
| Channel Manager | OTA connections through Channex | Channel Manager |
| Logs | The property's activity and audit log | Activity Logs |
Housekeeping settings are reached from Housekeeping
Checklists, sections, shifts, par levels, task presets and the service standards that drive day generation are not in the settings rail. Open them from the Housekeeping module, where the links that need them live: Check housekeeping settings on the Generate-day dialog, Set service standards on the Assignments balance bar, and the par-level links on the consumption panels. See Housekeeping settings.
A few other pages have no rail entry either: Identity Documents (/settings/documents, also a card on your Profile), Chat, Reviews, Media, Facilities, Rate plans and Policies. They are reached from the navbar, from inside their parent screens, or by URL.
Who can change what
- Users & Permission is owner-only. Staff who open it see Access Control is owner-only.
- Property → General, Address, Contact Information need
hotel: write; Stay Rules and OTA Policy needhotel_content: write. - Accounting settings are editable with
accounting: configure— the grant that rewrites how every future number is classified. Taxes and tax sets are read withtax: readand saved withtax: writeon top of that. - Logs is readable by anyone the server allows for the property; a refusal shows You do not have permission to view logs for this hotel.
- Settings itself appears in the sidebar as soon as any one of those sections is usable — see Roles and Permissions.
- Profile is yours alone; every user has one.
- The platform admin area is visible only to accounts flagged as platform administrators, and those accounts never see a property sidebar.
Property Settings
General, Address, Contact Information, Stay Rules and OTA Policy; booking number prefix; the identity documents that gate going live.
Users & Permissions
Invite staff by email, assign and remove roles, clone a system role and edit its permission grid.
Notifications
The drawer and every alert that can appear in it, who each one reaches, web push per device, and the emails Innvera sends.
Messaging & Chat
The Chat inbox for OTA guest messages: threads, replies, attachments, No reply needed and closing.
Reviews
Guest reviews from channels — notifications arrive today; the page itself is coming soon.
Activity Logs
What is recorded, the filters, the detail drawer, correlation flows and purging old entries.
Multi-property & Platform Admin
Switching between properties, creating one, and the platform admin's Properties and verification tools.
Demand & Requests
The Housekeeping demand tab — tomorrow's projected consumption from par levels and generated tasks, compared with what is on hand so you can restock before it matters.
Property Settings
The property profile — name, timezone, currency, times, booking numbers, address and contacts — plus the Stay Rules fee ladders and the OTA policy record.