Calendar

The Calendar (/calendar) draws every reservation as a bar on a grid of rooms by nights. Rows are your physical rooms, grouped under their room type, each type topped by a summary row with the day's free count and rate and an Unassigned row for stays that have no room yet. Columns are nights. It is where the desk sees at a glance who is where, spots an arrival with no room, takes a booking straight off the grid, and moves a stay with the mouse instead of a form. Click any bar to open the reservation's detail sheet.

Reading the grid

Bars run from the check-in day to the check-out day, starting and ending mid-cell so a departure and an arrival on the same day sit side by side in one room. A bar shows the guest name and, when wide enough, the source badge; hover for the full tooltip (guest, dates, source and OTA code). A multi-room booking draws one bar per room, each labelled Room 1 of 2 and so on.

Colours encode status and are repeated in the Status: legend at the bottom: On Hold (amber, hatched), Confirmed (blue), In-House (green), Checked Out (grey), Cancelled (red), No Show (amber). The coloured left edge and the Source: dots encode origin: PMS and Direct (violet) or Channel (sky blue).

Room badges on the row label show housekeeping condition, and the two that matter are listed under Room: in the legend:

• Dirty — Dirty — needs housekeeping before assignment. A brush badge, no row tint.
• Out of Order — Out of order — not assignable. A spanner badge, and the whole row is washed grey.

A Ready room carries no badge, because only a blocked room is worth marking.

Room type header row — one per type, with a chevron to expand or collapse its rooms. Each day cell shows the number of free rooms (real rooms minus stays that night, excluding cancelled and no-shows) and the day's rate for the type's representative rate plan.

Date header — above the days, a shaded band traces average occupancy across the visible window (all types, or the filtered type). Past days are tinted.

Unassigned row — the first row under each type, marked with a broken-link icon. A reservation lands here when it has no room: usually a channel booking whose room type could not be placed automatically, or a stay you unassigned. Arrivals in this row need a room before you hand over a key.

Navigate dates

The toolbar opens on today plus 13 days (2w).

• ‹ and › shift the window backwards or forwards by its own length.
• The date range picker sets any start and end; the span dropdown (1w, 2w, 3w, 30d) sets the length from the current start.
• Today jumps the window to start today, keeping its length.
• The grid shows at most 30 days at a time. Pick a longer range and the notice Showing the first 30 days of the selected range. appears; ranges beyond about six months are cut with Date range is limited to 183 days (about 6 months).

The grid scrolls sideways; the room column stays frozen.

Filter

The Filters button (sliders icon; a badge counts active filters) opens Status, Source and Room type. Choosing a room type also collapses every other type so only that one is expanded. Clear all resets. The + dropdown offers New Reservation; the gear offers Refresh.

The Status filter lists Confirmed, In-House, Checked Out, Cancelled and No Show. There is no entry for On Hold — holds are always drawn, and their hatched amber bars are easy enough to pick out.

Book or hold from an empty cell

Press on an empty day cell of a real room's row and drag along it to pick the nights. The swept cells highlight, the sweep stays on the row it started on — a booking is one room — and past days cannot be swept. Release and a dialog opens, headed with the room, its room type, the nights you chose (Thu, Oct 9 → Sat, Oct 11 · 2 nights) and, where the chart has rates for those dates, about <amount> as a hint for the phone call. The server prices the booking itself; the estimate is not a quote.

Two things a swept run can become:

When the sweep is refused

Housekeeping condition does not stop a booking. A dirty room is a perfectly good room for next week — housekeeping will have turned it long before — so only an out-of-order room is refused. Where the stay starts today and the room is still dirty, the dialog adds an amber note: <Room> is still dirty. Housekeeping needs to turn it before the guest can check in today. You can still take the booking.

Move, resize, reassign, unassign

Every change to an existing stay is a drag followed by a confirmation dialog, so nothing is saved by accident.

On success a Reservation moved toast appears and the grid updates. The server can still refuse for reasons the grid could not see; the message is shown as a toast.

Dropping a bar on a type's Unassigned row unassigns it. A checked-in stay cannot be unassigned (The guest is checked in to this room — check them out first), but a finished booking can: a cancelled, no-showed or checked-out reservation that still holds a room leaves a bar nobody will sleep in, and dropping it on Unassigned releases the room while the segment keeps its type, dates and price.

Overbooking and gaps

The Calendar will not let you drop two stays on the same room for the same night, and the server rejects it too, so a room row can never show an overlap. Overbooking at the room type level — more stays than rooms, typically from channels — shows up as bars in the Unassigned row and a free count of 0 in the type header. Resolve it by moving a stay to another type or amending on the channel. Cancelled and no-show bars stay visible (filter them out with Status) but do not count against free rooms.

Tips

• Check the Unassigned rows every morning. An arrival there has no key to hand over.
• Move departures before arrivals on a busy day; a room turns Dirty at check-out and cannot take an in-house guest until housekeeping marks it Ready.
• Sweep, don't type. For a phone enquiry, sweeping the nights on the room you mean is faster than the form, and it pins the booking to that room.
• Use the type header numbers rather than counting bars — they exclude cancellations and no-shows.
• The grid is desktop-first. Sweeping and dragging need a mouse; on a phone open the reservation and use Assign room / Change room instead.

Related

• Creating Reservations
• Modifying Reservations
• Arrivals and Check-in
• Key Concepts