Facilities and Media
Maintain the hotel's facilities, the per-room-type amenity matrix and the image library that feed the booking engine and connected channels.
Two catalogue pages describe the property to guests rather than to staff. Facilities & Amenities (/facilities) holds what the hotel offers (pool, parking, breakfast) and which amenities each room type includes. Media Library (/media) holds the photos for the hotel and for each room type. Both feed the booking engine's public pages and, where a Channex code or a synced room type exists, the OTA listings.
Facilities & Amenities
The page opens with four stat cards — Active Facilities, Paid Services, Room Types and the current room type's amenity count — followed by two sections.
Hotel Facilities
"Manage services and amenities available to all guests." Click Add Facility (or Add your first facility) to open New Facility:
| Field | Notes |
|---|---|
| Name * | e.g. "Rooftop Pool" |
| Icon | Pick from the icon set |
| Active | "Visible to guests and synced to Channex" |
| Details | Short description |
| Open Hours | e.g. "06:00 – 22:00" |
| Channex facility code | e.g. "pool", "wifi", "parking". "Leave blank to auto-detect from the facility name. Only facilities with a valid code are synced to Channex." |
| Paid service | Marks the facility with a Paid badge |
Each facility card shows its icon, name, Paid and Disabled badges, the Channex code badge when one is set, its details and hours, and pencil/trash buttons (Edit Facility, Delete facility?). Active facilities are pushed to Channex with the property and shown on the booking engine.
Room Type Amenities
"Set which amenities are available per room type." Pick a room type from the pill row (each shows its count), then click amenities on or off within their groups (Bed & Bath, Climate & Comfort, Entertainment, Connectivity, Views & Space, and any group you add). New Amenity adds an amenity with a name and a group ("Group name") to the shared list. Nothing is stored until you click Save in the section header ("Saved!"). Selected amenities are stored on the room type and sent with it to Channex and the booking engine.
Media Library
Switch between Hotel Media and Room Type Media (choose the room type from Select room type). Stat cards show Total Images, Cover Images, Gallery Images and Storage Used; filters cover All images, Cover and Gallery, plus a Search by title, caption, or tag box.
Upload
Click Upload Images. Choose one or more Files ("JPG, PNG, or WEBP. Maximum 10 MB per file."), the Kind (Gallery or Cover), and optional Title, Caption and Tags ("Comma-separated tags"). Click Upload.
Arrange
On each tile use Set as cover (the star; the current cover reads "Current cover image"), Edit image (title, caption, tags), Move up / Move down to reorder, and Delete image. Select several tiles and click Delete N to remove them together.
Each scope has one Cover image; setting a new cover demotes the previous one to gallery. Room type covers are what the Rooms → Room Types cards display, and the room type's edit sheet has a Photos section with Choose from gallery to pick images from this library for the type. Hotel and room type images are sent to Channex with the property and room types, and shown on the booking engine.
Tips
- Set a cover for every room type — it is the image the Room Types grid, the booking engine and the OTAs lead with.
- Use recognised Channex codes for facilities that should reach OTAs; a facility with no valid code stays local.
- Save the amenity matrix after toggling; switching room type without saving keeps the pending changes in memory only until you leave the page.